Archer Brown Corporation

Our Mission Statement

• Create and deliver consistently high financial success to its owners, shareholders, partners, and investors.
• Provide safe, clean housing for its residents, with outstanding maintenance response and workmanship.
• Promote satisfying and stable careers for its employees, so they can support and provide for themselves and their families.
• Give our vendors the same fairness and respect we expect from them.

We view our role as the PROTECTOR of each property as an investment, and as a GOOD NEIGHBOR to our residents and the people in the neighborhoods where apartments are located.

Capital improvements, such as painting, roof replacements, new heating systems, etc. are effectively performed when required. These improvements preserve the buildings, as well as making them attractive and comfortable for our residents.

Each property is frequently inspected for needed repairs, trash cleanup, lawn trimming, snow removal, etc. These functions are what any good neighbor would do.

Customer Service Policy

We feel strongly that it is our duty to aggressively maintain each rental property, provide our residents comfortable living space, and to make our neighborhoods a place that people want to call "Home".

We believe this goal can only be attained when we develop a reasonable and open partnership with our residents and neighbors. Our residents can expect our staff to:

• Maintain their building and apartment, so they are safe and attractive.
• Respond to maintenance calls within a reasonable time.
• Keep residents informed of inspections, current improvement work, or other activities which may affect their lives.

In return, we expect the following from our residents:

• Pay all rent and charges on-time.
• Keep the apartment and common areas clean, and put trash in its proper place.
• Act responsibly (themselves and their guests) by not intentionally destroying or defacing walls, floors, appliances, etc.
• Respect the peace and quiet of other residents in their building and in the surrounding neighborhood.

These simple rules have served us and our residents well for many years.

Archer Brown Corporation is always looking for and only accepts the "best" residents. We define "best" as:

• FINANCIALLY ABLE to afford the desired rental unit,

and

• Shows RESPONSIBILITY OF CHARACTER to pay their rent, and to care for their apartment and the surrounding area in a reasonable manner.

We feel this is the type of neighbor we all deserve.